A safe place
PastelHotel has crossed the ages, as a witness to the evolution of the City of Light. The authenticity and the quality of its service have remained the hallmarks of a personalized and warm welcome. The satisfaction of our customers is the historical priority of our establishment, which is anchored as one of the main actors of a constantly evolving district.
Making your stay memorable while ensuring your safety and that of our employees is the very essence of our business.
As the hygiene and cleanliness of our establishment have always been essential quality factors for the reception of our customers, we have adapted and strengthened the existing procedures so that they respond to recent instructions from the government in the face of the current situation.
Rest assured that we will continue to provide you with a level of service that meets your requirements with kindness and attention to detail.
Below are some of the additional actions taken:
- The cleaning of surfaces is enhanced , especially those frequently touched such as handles, elevator buttons, tables, taps and payment terminals.
- A hand disinfection area is available to you upon entering the hotel.
- The disinfection of each room is carried out in accordance with the health obligations established by the Government , and this with particular care (use of virucidal products meeting the EN 14476 standard).
- All the members of our team have been trained and made aware to respect barrier gestures.
If you would like more information on the actions we have taken, please do not hesitate to contact us. We will get back to you as soon as possible.